Reviews

Such amazing service so far from Alexis and the team. The communication has been so perfect, I cannot flaw them. I was a bit skeptical about how this whole experience would be, and I’m so glad to say it’s been perfect so far. I can’t wait to begin my journey as soon as my aligners are ready!

Bitesoft co. have been extremely helpful and responsive through the entire process thus far. Couldn't have chosen a better company to begin my smile journey with. The starter kit was incredibly useful as we were able to see whether or not we were eligible for the aligners and decide if we want to proceed with the process. If you are unsure about choosing Bitesoft co. then take this as a sign because you won’t regret it!

bitesoftco have been nothing but the best! quick and friendly responses and happy to answer any questions you have! I’m about to start my aligner journey and I am so excited to see the results! A big thank you to Alexis & the team! ❤️

I’m just starting out my journey with bitesoft, and so fair they have been amazing! Quick service considering the time’s we are in, and amazing customer service. Always happy to answer questions and I found the instructions were easy to follow along.

Some of the best customer service I’ve experienced in a long time. The whole process so far has been so easy and I can’t wait for my aligners to be shipped out!

I’m about to start my aligner journey and so far I am amazed on how quick and easy the whole process was with bitesoft

I am about to start my aligners journey and the process so far has been really straight forward from the customer service to the impression kit in the comfort of your own home.

The best customer service experience I’ve had in a long time, so responsive & efficient! The process so far has been super simple!

So responsive to all my emails and go above and beyond to answer all questions. Make the process very simple, easy and enjoyable!

The team at Bitesoft have been incredibly responsive to my many questions, and have been very helpful in determining what kind of care I could use for my teeth. They have been very quick to get back, and follow up with me where needed. I am really impressed so far, and can't wait for my aligners to ship! Really great experience so far; I can't wait to see this incredible new Aussie business grow, and I look forward to smiling to that!

The customer service team is incredible- shout out to Alexis! She is super responsive and helpful in answering any questions that I have. I have agreed to start my treatment plan today, so I’m very excited to finally start this journey!

I was a little hesitant at first doing my own impressions, but here I am 2 months in and couldn't be happier. . . I have 1 more set to go, and the change the extra confidence it has given me is amazing.

I can’t recommend this company enough, i was abit unsure about doing everything at home myself, but they have made the whole process so easy and it’s a bonus you can do it all in the comfort of your own home! The team at bitesoft have been nothing but helpful and kind the whole way through and they reply to all inquiries so quickly, ive never seen any other company reply as quick as these guys do! I thought having aligners would be the most uncomfortable thing ever, but i barely notice they are there, the are so comfortable and don’t cut into my gums, which is one of the things i was worried about before starting! I have had my aligners for about 5 months and have already seen some amazing changes, i can’t wait to see what the end result will be!

I ordered myimpression kit, it arrived super quickly and was easy to do. Sent it back in the pre paid express post bag and they recieved them the next day! My treatment plan arrived 10 days after they recieved my kit and alingers are now being made.I am impressed with the serivce and being kept up to date with the progress. Cant wait to start wearing my alingers and see my smile transform!

Amazing customer service and super helpful , after looking at other places I’m so glad I’ve chosen to go with bitesoft co , can’t wait to start seeing my results!

I was hesitant in going with any more companies as i was rejected in a company i first went with, put a downer on my mood for a while until i came across BITESOFT, i looked at videos, i read reviews, i studied the company a lot until i emailed and sent off a photo and email came back saying i was a good fit for the program. Got my moulds done, sent off, and another email coming back saying i was approved!!!! VERY STOKED to say the least, very happy with communication with any questions i had, customer service is ace, Alexis does a wonderful job!! Very happy with the process so far, now patiently waiting on my aligners to begin the process of having beautiful teeth!

Amazing service so far, especially in regards to response time. The team has been really informative and helpful with answering all my questions. Excited to receive my aligners.

I am so so stoked with how amazing the bitesoftco team are. I messaged them and within the 10 minutes they had replied and answered all the questions I needed. Within the hour I had ordered my impression kit and payment was all made.
I’m so excited to see my end result but so far, I have so much faith in them!

I have only just started my journey with Bite Soft Co. The process so far has been really easy! I was quite nervous to do my moulds, but there was excellent customer service and very quick replies to help me through the process. Alexis has been wonderful answering all my questions. I can’t wait to start my treatment plan!

I have 1 more month left of treatment and I am so happy with my results! Highly recommend bitesoft ☺️ Always go above and beyond for their customers 🌟Amazing results for a cheap price! Definitely worth it 😁

I had braces preciously and since then my teeth have shifted slightly over the years. I reached out to Alexis to discuss a few options and was so happy to be able to work something out. Alexis and the team have been very professional and responded well to my queries. An amazing experience thus far and I'm ecstatic to begin the journey!

So impressed with Bitesoft Co and especially Alexis. Impressions kit was easy to follow and Alexis is always available for any questions I have with super quick replies. If my 3D impression is anything to go by, I can not wait for my aligners to arrive to start my journey!!

Definitely a 10/10! The impressions kit was super super easy to do and very quick aswell, I would 100% recommend this to anyone :)

Could not fault Bitesoftco, amazing service as so efficient. I can’t wait for my retainers to arrive and start this amazing process that is so affordable. Thank you to the team!

Although it took me a few goes to get my impressions right, Bitesoft Co. happily sent out more kits when I needed them. They were helpful in setting up the payment plan and overall they replied to my emails so quickly and were always very helpful. So far so good, look forward to getting the aligners soon