Reviews

Very happy with the process so far

Bite soft co, has been so amazing. I am so glad I decided to go with them. The process to get started was super easy and quick. I have been wearing my alligner for 6 weeks and can already notice results. It is changing my whole smile. Can’t wait to see my teeth in 5 months!! I am recommending them to all my friends.

Right from the start from purchasing the kit Bite soft co staff have gone above and beyond from answering any questions I had to keeping me updated on when the impressions kit were to arrive. I have just approved my treatment plan and so excited to start my bite soft co journey. Thank you Alexis and staff I appreciate you’re help so far

I cant reccomend this company enough! Right from the start they were so helpful, i had trouble getting approved by one of the payment methods and they went above and beyond to help me out!
The whole process was so easy and the communication has always been fast and helpful!
I had even told my dentist about my aligners and (thinking he would talk me our of it because i didnt go threw them) he said "good on you for getting them so much cheaper then we could offer, and they are putting your teeth into amazing shape as well as keeping my facial structures nice also!"
my top teeth are now so straight cant wait for my bottom ones to be finished as well!

I haven’t yet received my aligners, but everyone I have spoken to so far has been really helpful. My initial impression kit was not delivered by australia post and they didn’t hesitate to send out another one, as well as deduct the cost of the kit from the cost of my aligners because I received it late

Very friendly and fast replies

Have just gone through the process of doing moulds and am now waiting for my aligners to be fabricated. Alexis was so helpful and always quick to respond to any questions i had, she has made this whole process a breeze!

Very excited to start my treatment.

Haven’t started my treatment yet but I have done my molds and waiting for my aligners to be fabricated!

The customer services has been amazing and it’s very personal and tailored, they reply back to emails very quickly and any questions I had on Instagram to!

The process of completing my molds was very simple and the instructions were clear and easy to read with pictures!

I’m so excited to start my treatment and will review again when I have done so!

Thanks guys you have been amazing!

I have been pondering aligners for years and have always wondered “is it worth the investment”. Well, once I found Bitesoft Co. and started the communication with Alexis I realised 100% I had made the right decision.
To have one on one contact with the same person, who answers any questions personally and promptly is fantastic, customer service at its best!
The product has been exceptional, I’m still on my journey but am super stoked at where I have come from with a clear picture of what my smile will look like at the end.

Look no further if you are thinking of aligners, you will have no regrets..... AND they always have offers to get you started😁

With so many companies now offering aligners at a competitive price you do wonder if affordability comes at the sacrifice of quality and service. I already feel safe in the hands of bitesoft because the service so far has had a real personal touch.

I've just ordered my retainers. The process has been super easy and great customer service from Alexis. I did wonder if a cost effective solution would be "as good" but to date I am very very impressed. I'm excited to get my product and start. I don't often write reviews, but when I was shopping around I really appreciated the reviews people had given here which gave me the confidence to go ahead. So I'm adding my 5 stars to this to confirm they're great. :-)

Bitesoft co have provided great service from the get go! Things are made so easy and you aren’t left wondering what to do etc.
my teeth have turned out really nice and I’m super happy!!
Great price and you don’t lose out at all because the service is perfect!

i have dealt with a few companies to try and get my teeth fixed and been quoted ridiculous amounts, so i was a bit apprehensive about those ones that are so much more affordable, but i thought why not give it a go and see what they say. from the moment i ordered my impression kit i have been blown away with how easy everything has been and how responsive and lovely alexis and the team are. the impression kit was easy to complete and i’m very happy i decided to give bitesoft co a go! i am so excited to see my results!

My treatment is coming to an end, I’m am so happy with how my teeth have moved and loving my new smile, the team have been awesome and are always answering questions or queries within minutes. The process has been so easy Family and friends have commented on how good they look and how quick the process was. I would highly recommend Bitesoftco.

Such amazing service so far from Alexis and the team. The communication has been so perfect, I cannot flaw them. I was a bit skeptical about how this whole experience would be, and I’m so glad to say it’s been perfect so far. I can’t wait to begin my journey as soon as my aligners are ready!

Bitesoft co. have been extremely helpful and responsive through the entire process thus far. Couldn't have chosen a better company to begin my smile journey with. The starter kit was incredibly useful as we were able to see whether or not we were eligible for the aligners and decide if we want to proceed with the process. If you are unsure about choosing Bitesoft co. then take this as a sign because you won’t regret it!

bitesoftco have been nothing but the best! quick and friendly responses and happy to answer any questions you have! I’m about to start my aligner journey and I am so excited to see the results! A big thank you to Alexis & the team! ❤️

I’m just starting out my journey with bitesoft, and so fair they have been amazing! Quick service considering the time’s we are in, and amazing customer service. Always happy to answer questions and I found the instructions were easy to follow along.

Some of the best customer service I’ve experienced in a long time. The whole process so far has been so easy and I can’t wait for my aligners to be shipped out!

I’m about to start my aligner journey and so far I am amazed on how quick and easy the whole process was with bitesoft

I am about to start my aligners journey and the process so far has been really straight forward from the customer service to the impression kit in the comfort of your own home.

The best customer service experience I’ve had in a long time, so responsive & efficient! The process so far has been super simple!

So responsive to all my emails and go above and beyond to answer all questions. Make the process very simple, easy and enjoyable!

The team at Bitesoft have been incredibly responsive to my many questions, and have been very helpful in determining what kind of care I could use for my teeth. They have been very quick to get back, and follow up with me where needed. I am really impressed so far, and can't wait for my aligners to ship! Really great experience so far; I can't wait to see this incredible new Aussie business grow, and I look forward to smiling to that!

The customer service team is incredible- shout out to Alexis! She is super responsive and helpful in answering any questions that I have. I have agreed to start my treatment plan today, so I’m very excited to finally start this journey!